Return/refund Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
WE ONLY SHIP FIREARMS TO LICENSED FFL HOLDERS.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Privacy policy
What information do we collect?
When you join Fowler Industries, we ask for some information that will identify you to us as a user. This information includes your name, email address, eBay username and eBay password. We require your eBay username and password in order to place bids on your behalf. Without these, Fowler Industries could not place a bid on eBay for you. We may also ask you to supply a handful of demographic statistics. This is for aggregate purposes only. It is not stored with your other information, and can not ever be associated with you or your account - even by Fowler Industries. We also collect statistical data about the bids being placed by the Fowler Industries servers. This information is also aggregate, and is not associated with you or your account.
What do you do with this information?
Fowler Industries never supplies your personal information to any third party for advertising or promotional purposes. If you owe money to and we're unable to collect it, we may need to give your contact information to a third party for collection purposes. We will occasionally use your email address to send you information regarding Fowler Industries and the services we provide. Your eBay username and password are stored in our database, and can only be changed by you once you have logged into the system. Your username and password are transmitted to eBay when Fowler Industries places a bid on your behalf. The information we collect about bids is summarized, and we provide basic information to our advertisers on the general product categories our members are interested in.
Is my information secure?
Your personal information is protected by your password. Never share this password with anyone. Fowler Industries will never contact you unsolicited to ask for your password. We have taken steps to ensure our databases are secure, and are confident in our ability to keep your information safe.
What about cookies?
Fowler Industries stores a cookie on your computer to track you while you are on the site. The information in this cookie is a string of characters that is meaningless to everyone and everything except our server. No personal information or bid information is stored in the cookie. The information in the cookie can not be used by third parties to gain access to your account information.
Still have questions?
We realize everyone has a different view on privacy. We take your privacy very seriously. If you still have concerns, or are unclear about any aspect of our privacy policy, please contact us and we will be happy to discuss the matter with you.
Contact info
Office number: 209-553-9296
Primary e-mail contact: info@figuns.com
Shipping address:
Fowler Industries
1985 White Rock Road
Le Grand, CA. 95333
OTHER IMPORTANT INFORMATION:
We at Fowler Industries take pride in offering some of the cleanest slide work/pistol builds on the market. Due to the nature of our slide design and inset borders, certain slides may retain some factory engraving. Slides that may retain slight factory engraving are (the most common visible letter is the "S" from the "AUSTRIA" engraving): Gen 4 G26, Gen 4 G27, Gen 4 G33, and the Gen 5 G26 (all G26, G27, and G33, EXCLUDES Gen 3 G26/27/33). We understand that our customers are quite meticulous when it comes to details, rest assured knowing that we do not alter this area of the slide due to keep proportions evenly distributed.
Fowler Industries also sells ported barrels. Fowler Industries ported barrels are to be used ONLY with Fowler Industries line of Mk 2 (windowed) slide work. Using a Fowler Industries ported barrel in a slide with slide work from ANY other shop may result in serious injury to the user or damage to the firearm. NEVER use a ported barrel in a Mk 1/non-windowed/closed slide, or factory Glock slide. We also offer standard Glock "C" ported barrels via BarSto Precision, these barrels are also to ONLY be used in FACTORY Glock "C" model pistols, failure to follow these instructions may result in serious injury to the user or damage to the firearm.
IMPORTANT AMMUNITION DISCALIMER:
We strive to build one of the best shooting, most reliable modified pistols on the market. Accuracy is only as good as the mechanical accuracy that the pistol is capable of, along with ammunition used. Fowler Industries does not warranty any pistol build (or barrel, slide, etc...) that has had non-factory, or second hand reloaded ammunition fired through it. We suggest only using factory ammunition (non-steel cased) from reputable manufacturers. Failure to use factory ammunition can result in serious injury to the user or damage to the firearm. You've purchased a high-end pistol capable of incredible accuracy out of our barrels, why skimp and use bad ammo?
IMPORTANT ZERO TRIGGER INFORMATION:
